I am also a victim! Fraudulent on a modification application that have been withdrawn before any parties agreement. This case was filed in U.S. District Courts, Nevada District. "E R{&9621}~ |w3foIw"E}O?#_.4%+7HEH0%Z}@`h'S{pAr!RzU.> ^R69b{`_;Z>. It was verbal. I've been in "negotiations" with them for over 2 years. I am 60 years old!! I will pay my mortgage and you will never get my home. I finally got a "back up" number from the complaints department. Founded in 2007 to provide creative loan-resolution strategies, Selene provides a flexible portfolio management approach to meet the needs of consumers, clients and all stakeholders. Not happy about this! They would not give me back the money. Theyve done the same to me. I surely hope they have this option. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Selene Finance. Shame on America for allowing these companies to stay in business. April, I faxed the policy again and tried to tell them that I faxed the insurance policy again and kept asking to lower the interest rate. In addition to submitting complaints to the CFPB and FTC, I would always suggest preparing a QWR or Request for information for Selene Finance that you can submit via fax or email you can learn how through the CFPB by typing in QWR in their search bar. I made sure if they accept the payment even last day. Hello! Decide on what kind of signature to create. Selene Finance has an overall rating of 2.8 out of 5, based on over 60 reviews left anonymously by employees. I do not know that if I had gotten it in writing if it would have disclosed this information, but I was never told I would receive paperwork about this agreement nor did I receive anything. Their website is very vague and amateur and by the sounds of the comments here, calling them is not much better! She said I could skip November's payment to help me get ahead and the payment would be divided into three installments added to the next three normal monthly payments. I just want to refinance with a legitimate mortgage company theyre crooks!!!!! I will be taking extra care to get my payments to them, and may bump them up to get my house paid for in advance. 2 0 obj
%
But they wont help me pay them moving forward, and intend to make it impossible for me TO pay for months so they can consider me in default. Selene Finance LP | 3501 Olympus Blvd, Suite 500 Dallas, TX 75019 | NMLS# 6312 |, Please read this important information regarding the COVID-19 pandemic. This company is a thief and liar. We shopped around for Flagstar when we refinanced -- we always research every financial entity before choosing to do business with them. and never ever consider them . Selene instead applies that amount to my next months payment, contrary to my loan agreement. All rights reserved. She offered this service to me, I did not ask for any assistance. She said wiring takes 24-48hours. 3rd request I have made to selene to send modification forms, and all I receive is letters asking me if I need help I called about a payment I sent and the customer service rep told me that their office was so small that they would know if they received a payment for a large amount. I paid my December 1st house payment on November 20th through the payoff of loan - reimbursement of exce. I will tell all family and friends to RUN if they end up with them. los angeles regional water quality control board executive officer; montgomery high school baseball tickets. I have never been in default and have always paid my mortgage on time, no matter who held the mortgage. By this point I had had enough of Selene and we went to my bank to refinance. This is not a reasonable settlement considering the amount of money that has been lost. However first I needed to go to Walmart get a MasterCard and put $600.00 for he first mortgage payment. Your email address will not be published. post my payments so it doesn't show outstanding and stop deducting insurance payments. I'm very unhappy with Selene Finance, my loan was paid off and 19 days later they still haven't send me my escrow account check. We reviewed Selene Finance, LP's servicing of its Federal Housing Administration-insured loans and its implementation of the U.S. Department of Housing and Urban Development's (HUD) Loss Mitigation program. I refused it based on the fact that they could not promise a refi much less give details on condtions of refi. According to the recent statement I received from them on January 31 2022 Im due for 6 payments which are absolutely wrong according to the loan modification offer, I have sent numerous emails with photos of the documentation to them on top of phone calls inquiring about my account getting updated the response is always we are in receipt of the documentation and we have to honor that offer , I havent received any returned communication from them at all. Respectfully, I had to pay my bank to stop them from being able to take ANYTHING out of my account ever again. How can we find a reputable lawyer to file a class action? all they do is steal! Was able to get new employment immediately. Send written notification to us at: Selene Finance LP. Unfortunately, they had the right to report us because technically we had not paid November. Want to join lawsuit, Similar things happened to me was transferred to Selene Finance in 2015, after Bank Of America approved me for loan modification trail period, had only one month left and was notified Selene was new service. Also, the people who answer the phone sound like they do not want to be at work at all and some of them sound like they are talking with a mouth full of marshamallows. Our credit has never been worse. Im not real savey on all this mortgage stuff i just make my payments and pray no one is ripping me off. I mailed my payment to them and enclosed my flagstar coupon so they could cross reference. After the lawsuit, Selene finance offered to settle the claims for only about one third of the total. Because Selene Finance mess my accounts so badly for a year and half telling me loan modification is in process later demanded all the funds and threatened to take over my property including deed. Credit card companies are not required to give a grace period. Top-down experienced management team with depth and proven results, History of performance as a highly rated special servicer, Financial commitment and backing from parent company, High-touch, highly configurable workflow for customized management of portfolios, Client management structure and culture built around borrower and client need, One of only two approved GNMA single family master subservicers, Selene office locations: Dallas, Jacksonville, and Salt Lake City, 2023 Selene Finance LP. I wont back down until they change or go out of business. With more than 500 full time employees, Selene Finance is a special servicer of nonperforming, re-performing, REO and performing loans and is able to service in all 50 states. On the last page of the letter it had these payments dates 12/01/2020, 01/01/2021, 02/01/2020, 03/01/2021 in the amount of $1338.78 for each month suspense. If you recently received a notification in the mail stating that your loan was transferred to Selene Finance LP, we look forward to fulfilling all of your mortgage needs. They suddenly foreclosed my house and going to auction this coming Wednesday. where you can easily view transaction history, make payments and obtain information
It is now 3 weeks later and I called to find out where my money was and they said.. "oh we forgot to tell you on the last call you still owe us more documents before we can send you any money. My sick cat and I dont have any place to go. I kept asking if theres any other way to make payment. They did the same to us. Mortgage Payment Convenience Fees Lawsuit. To whom it may concern: They keep sending my mail to the wrong address. When I called Selene to ask why they were trying to take all this money from me, the individual i spoke to was extrememly rude and huffed in aggravation, and even mumbled ### at one point. Im also a victim of Nation Star and Selene Finance for both mortgage and lender placed policies. I faxed the insurance policy a few times, but they told me they havent received. Selene Finance, LP (trading name, 2008-01-31 - ) Selene (trading name, 2021-03-05 - ) Agent Name Corporation Service Company d/b/a CSC-Lawyers Incorporating Service Company Agent Address 211 E. 7th Street Suite 620, Austin, TX, 78701, USA Directors / Officers. So yes i would like to speake to someone Im losing everthing after my dad passed away on February 5, 2022. <>
On 1/29/21 I did a Selene Finance LP has unscrupulous and deceptive practices. Pay and incentives are not fair compared to the work that is expected to be done. Next day they sent me another quote and it says $90771. Instead, they demanded that the borrower must pay an upfront fee to the company before the bank offers to negotiate a loan modification. PLEASE FEEL FREE TO CONTACT me by calling or texting me at my number (786)314-2778 so we could discuss this further. Hello distressed Selene Finance mortgage holders, Lawyers & Attorneys, please come fwd & help. SELENE FINANCE, LP branch. They are sneaky. The Selene finance class action lawsuit is an opportunity to obtain compensation for those who have become victims of fraudulent settlement loans that were not offered at all. Selene Finance received their last and final payment on 03/01/2022. I will call their office everyday and harass everyone that answers the phone. We are readily available to assist you with your mortgage needs now and in the future. Now won't explained the validity of the modification. We all need to band together and take LEGAL ACTION against this corrupt group of scam artists that pray on trusting families. If it is not in by the 1st, another late fee applies. Selene finance is a Bogus Company and be never allowed to operate in Mortgage selling business in USA including Texas.. Im also an ongoing victim with recorded proof of their negligence and lies. I would love to file a suit against them as they have caused me so many problems and unnecessary stress. Try to find a lawyer that specializes in representing banks in foreclosers, that's what I've got and he knows ALL THE TRICKS! If one person is handling my account, why am I being transferred to so many different people's voicemails? I have all evidence, statements, and inconsistent letters needed for a lawsuit. At worst, Selens is a fraudulent and criminal company. %PDF-1.5
After seeing all these horror stories about them, I'm scared at how they are going to mess with my payments. Selene will never call you to ask for your personal information (such as a full SSN, date of birth, or loan number) in an automated phone call. What information do I need to know if I should be a part of the law suit against Selene finance. From conversations with my representatives, there may be an investigation of Selen by my state. After reading all the comments, I must say that I am a bit concerned. I had to declare bankruptcy to save my property and my business. Which I declined. I have several hundred thousand dollars of equity in my home but cant sell it in this economy and refuse to give my house away. After over 5 miserable years with Selene Finance, a 2 year long forebearance, a ridiculous loan modification, and inevitable foreclosure and eviction I felt the need for this website. My mortgage was sold to Selene in July of 2021. This complaint was posted by a verified customer. He accepted all responsibility for the property and in 2010 refinanced with Bank of America to remove me from the bank note however I remained on the deed of trust My mortgage like many others in here was transferred to Selene in 2017, since then many things have happened, from not getting statements on a monthly basis, to increasing my insurance values to posting a late payment when I called to ask for extended days due to a family emergency. New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special servicer of residential mortgage loans. Houston, TX 77042-8500. The lawsuit filed against Selene finance alleged that the company had misled borrowers and caused them to believe that they could qualify for a loan modification, when they really couldnt. Selene Finance has absolutely no intention of helping you, only removing you from your home and turn a profit for the investment company/bank they are working for. They are trying to push me into foreclosure.. TO ALL DISTRESSED HOMEOWNERS, WTH they told me interest. I guess I should Hate Bank of America for selling my mortgage to them, SELENE very very unprofessional. So. Hello. I could have stopped foreclosure 8 days ago if I was able to pay $4480 by May31 and I brought that money. Get Contact Info for All Departments Selene Finance LP Org Chart Joe Davila President and Chief Executive Officer 7 New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special . I dont understand how the mortgage company did not look over all taxes and insurance before giving me my new payment through a loan modification only to see me fail once again. Or you don't qualify, after you have already committed time and effort to them and they have promised to have everything wrapped up within 30 days! Thats where they should have contacted my attorney and the Trustee. There's also a $616.47 Corporate Advance charge. Confirm the senders identity before replying to email requests and before opening email attachments or clicking on links (text messages as well), even if they appear to come from a legitimate source. Loan. I have requested a pay off. Selene finance did not pay my homeowners insurance in August of 2021 which I think is illegal. i only and number 1 selene not seleney. I've also contacted my states Governor, both Senator's and my districts congressman. He ended up having to sell his brokerage to another company that would not allow him to operate as a broker anymore. It was easy to get hired on with the company because Selene is not concerned with hiring top mortgage servicing talent, and the pay and incentives was not fair compared to the work that was expected to be done. Featured review. They said no. IT Department Selene Finance LP employs 510 employees. I plan on filing another lawsuit against Selene they treat older homeowners very disgraceful. Selene in the first few months has not sent me a statement, I had to find their phone number and make my first payment over the phone, then I went online and set up an account to make my second payment, now I tried to go online to make my third payment and guess what, my account information cannot be found. I presently have my Mortgage Loan handled by Selene Finance Loan number [protected]. Summary Upon doing this, we find out that Selene had been reporting us to the credit bureau as delinquent for November's payment. I had a loan modification through BOA. If you do not have an aggressive strategic plan to defend your home, you will lose in the long run. Email: LoanResolution@SeleneFinance.com Mail: Selene Finance LP 9990 Richmond Avenue, Suite 400 South Houston, TX 77042-8500 Fax: (866) 926-5498 Selene Finance LP will notify you that all information has been received upon receipt, and we will make a decision within 30 days of such notification. So we can continue to pay an obscene amount of money each month for a home we'll never own, or walk away and live with the consequences of a foreclosure, which is ridiculous because we can afford a normal mortgage payment. Sincerely, What Is The Standard Mortgage Payment Grace Period? They have never found my Jan. payment. Nothing about their practices or handling of a purchased mortgage makes sense. I would love to join the lawsuit as well. Phone: (877) 735-3637. I thought was being scammed, but later found out that they bought my loan. Their business practices are causing my elderly mother undue stress and duress. Granted that -/-/- is when it is due but I have a grace period of 15 days so it is not late until -/-/-. In addition to their legal backgrounds, they also have extensive experience in commercial real estate, including properties that they purchased and properties that they financed. Money, Resolve issues and transfer my loan to a different mortgage servicing company, Read full review of Selene Finance and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Selene, did a fraudulent loan modification last year of October. Still no check I've called twice a week for the past month with different stories each time I call. My loan from FlagStar was sold to Selene too! This is very frustrating and has gone on now for over three weeks. Choose My Signature. Arrived on the 14th at 12:50am. Bertrand eric estrade. But ----- First, to try & avoid the woe with Selene Finance's piss poor customer service, their fee's, their harrassment if they don't see your payment in by the 1st (you do have a legal 15 day grace period but they ignore that) they will call you, they will call your family members, they will even call your work. Their customer service is awful & they will hound you horribly if you do not pay your mortgage on time. They refunded me several months of payments and then started deducting them again. It pains me that you have fallen victim to the illegal, unfair, deceptive and abusive acts and practices of Selene but I commend you for stating then sharing your grief with Selene and other customers in order to assert your consumer and constitutional rights! I don't understand why we were sold to them. off my payment. At best Selene is a poorly run company. Re: loan number 710-3112 Date: 8/20/2021 At Selene Finance LP, our goal is to offer you the best in: Selene Finance LP is an Equal Opportunity/Affirmative Action employer. This rating has decreased by -8% over the last 12 months. Basically I have to do their work! After paying a trial period of $2013.49 per month from October 2021- March 2022, a modification was approved on March 4, 2022. Consumer payments were going to bankruptcy order. They claim they will reimburse me the $30 for the stop payment. What does Selene Finance do? Low and behold now that we have court on November 17, with acquisitions of criminal trespassing and and an eviction , my husbands record has been cleared. They just cashed my February payment, so I wonder what this call was about. Then you are stuck with this BS scam whose sole purpose was to steal your home in the first place and NOT help you, just to find out how much they can make on your home when they sell it in a short sale or Sheriff's foreclosure. I agree. I gave them all the details and they are NOT PLEASED! I currently have a major issue with Selene Finance. One lady stated she needed my SS number in order to look up my loan. I want to join in a class action with others..selene are absolute crooks, Having similar issues. Selene is required to acknowledge the QWR or Request for information per RESPA in 5 business days and answer it in 30 business days or you do have recourse, so listen to us address the Selene issues on The Daily Complaint today and contact us if you need further information on how to not only attack your problem but to get the solutions that you are seeking. Please contact me. I found out when I went to Bank of America to make a payment. It is rediculous the extremes the banks that we bailed out will go to, to defraud us some more with no conscquences,., I may give a try again anyone have there min #???? They provide every excuse in the book.. Over all very unhappy with Selene.. I was hit with a $75 late fee. I was offered 10K to move out, known as "cash for keys", I declined it. As your loan servicer, Selene Finance LP is committed to doing everything we can to meet the needs of our customers with the solutions, support and information you need to manage your mortgage account during these challenging times. Fax us at (866) 926-5498. The debt collectors like ASC, SPS, SLS, Green Tree, Bayview, Caliber, Selene, Ocwen and Nationstar are simply just piranhas but they can be beat at their own game too just like the big banks can be defeated. Well I'm reading all these comments posted in the last few days and I have to say I'm in the same boat. I received from Selene Finance various letters and statements with different payment amounts and unknown charges, especially corporate advance balance, different amounts on every letter and statement they are not consistent by huge differences. Mortgage interest rate moved from 4% to 18% overnight - wrong!! Please help me 21494968xx. Why is it so difficult to make a house payment? We also affirmed Selene's SQ assessment of SQ3- as a prime servicer. Our servicing strategy is designed to reduce, mitigate, or eliminate loss exposure while maximizing cash flow. 5729, PO Box 2561, Faribault, MN 55021-9561. Resolved. Visit Website. Selene Finance is a residential mortgage servicing company. Penalties for making a payment after the grace period may . Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. Every time I call Selenes customer service line to make a payment they have no idea the correct amount to pay. Also, I was trying to dispute $1371 they charged for insurance. | Designed by. Bertrand eric estrade. Thats all I can say in this forum. Our call center representatives are available to assist you at, You may also take advantage of our automated phone system for 24 hour access at, Additional COVID-19 information is available. something I do want to do.when I call they talk as if I called a church soooo nice. I would like to be included in the Class Action Lawsuit. Not evicted yet but it is coming!! I bought home in 2008 was switched to BOA after big fall out then loan was switched over to Selene finance. I was then given to a Roudy Sebastian who then proceeded to tell me that I was approved for the loan modification. Was also told they would do a new escrow analysis. Selene's Reg AB report for the year ended Dec. 31, 2019 contained minor findings that were remediated. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company with strong experience in all aspects of mortgage loan servicing. Texas . We've been with Flagstar for 5 years. Same here. I feel very worried as they seem like they are still in the stone ages! IF THE COMPANY IS ACTING IN ANY FRAUDULENT WAY OR BELIEVE THEY MIGHT BE THEN REPORT IT TO YOUR ATTORNEY GENERAL IMMEDIATELY. It is destroying my credit. They fought me every step of the way. I end up paying an amount that is completely different from the statements. In the event you have further questions, you can contact me via email at Dana@ConsultingEND.com or via the website at www.ConsultingEND.com or via phone (my full contact information at www.TheDailyComplaint.com) as I would be more than happy to contact Selene on your behalf or with you to determine the status of your loan as well as what options exist for you as a borrower/homeownerfree of charge to you! This will surely increase the credibility of your complaint. Every time I send them documents they request, they tell me they didnt receive them I had scanned and emailed them to the address that they gave me to use. 1 0 obj
Contact the taxes dept of banking and also hud goverment. 9990 Richmond Avenue, Suite 400 South. Selene Finance foreclosed on my home of 23 years all the while leading me to believe they where helpinge to do a loan modification!! PLEASE Help The farmers insurance lawsuit settlement was settled out of court for a lot of money. Look for Selenes complaints join us. Our mortage was sold from Flagstar Bank to Selene Finance. Two days later my bank informed me Selene was trying to take another $1150 out of my account. In addition to their legal backgrounds, they also have extensive experience in commercial real estate, including properties that they purchased and properties that they financed. I asked for validation of these fees on June 28 and they have failed to respond. I want to join any class action suits concerning these companies. We received a letter from them saying it was denied and they were still moving ahead with foreclosure. I could see this as a means to abuse the elderly and disadvantaged, and fear many will lose their homes to what they THINK is legitimate. Copyright 2021 LegalAbout.com. Now here it is 2022, we're $35,000 in the arrears. Selene Finance LP hopes that you and your family stay safe during this time. Thank you to everyone and anyone who can help with my situation. Popular Searches. You can absolutely hold Selene Finance accountable for their actions while obtaining the mortgage solutions that you are seeking without a legal battle but there is always small claims court if you must battle legally (a minimal outlay of cash versus an attorney and doesnt require an attorney). I also suggest hiring an attorney, mine has helped tremendously.
On 07/13/2020 Hermann filed a Finance - Consumer Credit lawsuit against Selene Finance, LP. The 1st does not always fall on payday, Selene Finance does not allow a grace period of by the 12th or 16th. Selene Finance LP is dedicated to helping our homeowners preserve and maintain their investment. Then paid $1100 for three months then after all this received sheriff notice of eviction with court date. The payments were at an amount I could now afford. There are firm rules in place with regard to mortgage servicing and debt collection but you must know your rights in order to exercise your rights. Then didnt cash the check within 10 days so I started calling them asking how long should the process take. I am in the process of working with my local gov't officials to start some legislation to prevent compainies like Selene from doing business in the manner they currently operate. Definition of Grace Period The term "grace period" refers to the passage of time that straightaway follows the repayment deadline for any financial obligation during which the borrower can make the payments without incurring any late fees or any other consequences due to failure to meet the deadline. Im interested in joining a class action against selene also..I cant say enuf against these crooks. (877) 768-3759. Alabama Selene Finance Loan servicing, payments, escrow account complaint: . How long does it take to realize that they need to pay the money back! The card was not authorized to have made the payment of 391.21 on or about 10-11-18. This is my fourth time fighting with them to get out of foreclosure because they take my payments and put them in Escrow even though I have a non escrow account. I am a victim of a loan modification and very high fees that have incurred in my This is not a commitment to lend.Restrictions apply.Equal Housing Lender. For details on how Selene Finance LP can help you with your mortgage payments after a disaster, please call us at (877) 768-3759. endobj
Selene Finance LP. They told me they have a 60 day grace period where I dont have to pay the mortgage, but wont tell me my new account number or method of making my June 2022 payment. At worst, Selens is a fraudulant and criminal company. Also got the Flagstar letter. They then had the loan manager through another company after the original modification had been approved. qL]y~v3dqfkoH]( V)bNJjUP:EgaP I would love to get some more information on this lawsuit before I lose my home and Im on the streets.
Dan Byrd Belgian Singer,
Parentvue Hillsboro School District,
Family Promise Scandal,
Gloria Borger Grandchildren,
Leigh Mcclendon Teacher,
Articles S