If so, then you're (temporarily) sorted. Check if the broadband cable (grey ends) is plugged incorrectly. Updated 06/10/2022 1:55 PM. Press and release your Hub's Restart button. Thanks, on on Hi @TheAlanB, a blue light normally means everything is ok on the broadband network and your Hub is working. The hub is a Smart hub running firmware SG4B1000E01E (the same as mine). Re: Light on router is blue but no internet connection! I have reset hub etc - still no internet. Turn it off and on then try again. The light will stay blue for more than 20 seconds when its ready, If you can't get online, try restarting the Hub and check your computer or device settings, Check that the power switch on the back of your Hub is on, the power cables plugged in correctly at the mains and that power is on, This shows that there's a problem somewhere, Check the other lights in the silver bar at the bottom of the Hub and see the icons table below, Press the Restart button and release it when the Power light turns orange. Hub is connected to broadband but can't connect to the Internet. Can you login to the router at http://192.168.1.254 and let me know if the status is connected or disconnected? Is your BT broadband playing up? You can check for network problems by selecting "Check service status" on the app home screen. If there's still no light. on 13h59. Trying to work out your BT hub orange light from your BT hub green light? Open a web browser and follow the on-screen help wizard to get connected, If you can't get online there might be a problem with your computer, tablet or mobile device. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. Select your hub from the options below to see what they mean. weststreet78. If you see these colours when youre not starting up your hub, follow the instructions to resolve the problem. So I am going to assume it is that one. Your device is not paired to your hub. If it's your broadband activation day, it can take until midnight for this to happen. The test socket is your main socket. st thomas rutherford labor and delivery visitor policy 0. taqueria azteca broadway. If this doesn't work check the status of the lights (see below). If it occasionally flashes orange then pink/purple between periods of steady blue, please wait until it glows a steady blue - this can take up to 24 hours. 16h24. If you still can't connect to the mobile network, contact us. On the Plusnet hub it says 'connected'. when you dial 1470 17070? You should receive updates from DPD. It turned out to be a fault with the network, which BT Wholesale fixed. Your Hub will restart and the Power light will glow steady blue. Hmm. When you first plug in your hub, it'll take about four minutes to synchronise. Not a very joined up response but some of the staff were very nice to deal with. Press the Restart button on the back of your Hub. Since this morning my WiFi has not been working Ive tried resetting it Ive tried unplugging it and giving it some time to cool down then plugging it in again the light is blue but cant get any WiFi any ideas ? I have got a PC plugged direct into the hub - again no internet. Step 4: Scroll down until you see the section called Configure DNS. There's a problem with your device. Using the Power button, turn your Hub off and then on again. Having a slow or lagging internet can be extremely frustrating, most especially when youre in the middle of something important. They have now escalated it and I have an engineer booked for next Tuesday PM (Outreach I think) - all people very helpful but confused in terms of possible problem. Look for a tab that says disconnect and click on it. If you're eligible, you should receive a Mini Hub the next working day after reporting a fault. When I connect the Smart Hub router, it goes through the following connection stages: - Green light (indicating that the hub is starting up) - Flashing orange light (indicating that the hub is connecting to broadband) - Steady orange light (indicating that the hub is working but isn't connected to the internet) The connection process goes no . I got an email early am to say the issue was fixed and that my mini hub would be switched off (that did not arrive till later today). 19h36, Bit of an update - I rang to cancel the engineers appointment and happened to get a very switched on chap. How do I create a wireless connection to my BT Business Hub 3 using WPS? Once entered click on continue to advance settings. Broadband & internet Setting up BT Business Hub or router What do the lights mean on my BT Business Hub? Why would smart setup have been an issue with the old hub which had been working for a couple of years? If you can't get online, it might be your device. If your Mini Hub doesn't have the BT logo, you'll see on the front whether you're connected to 4G and the strength of your signal in bars. The Hub is working but isn't connected to the internet. Open a web browser and follow the on-screen help wizard to get connected: Blue light : The Hub is working fine Turns out I had no engineer booked (lucky I did not wait three weeks). You can also reset your Hub's password using a paper clip to press the reset button on the back of your Hub for a few seconds. 01-06-2020 Power light is blue, but you can't connect to the internet. 31-05-2020 12h58. 16h54. (No power button? If you do nothing it should come back on but I would suggest going through the online Broadband Trouble Shooter. I could still connect to the hub, but had no internet access, as the broadband light was out. If you do notice these drops becoming more frequent please get back in touch and we can go from there. Thanks for the reply. 13-06-2020 Make sure your Smart Hub is on and attached to your Hybrid Connect device. Click on your model of Hub to find out what the lights mean. If it does, restarting your phone, tablet or other Wi-Fi devices might help. This takes a few minutes. 31-05-2020 Thanks also to all people here who tried to help / good the check all the bases. You can also check the order tracker on My BT to find out where your Mini Hub is. If you wait a few minutes, this should eventually turn into a solid blue light which indicates everything is ok. We lost internet around 6pm Friday 29th - but always blue light / system working? In a web browser type 192.168.1.254 in the address bar and press Enter. Any help very much appreciated. Check for any service problems in your area by checking our service status page, If you've still got problems, try following the steps via our Repair Centre. BT Broadband even some fibre packages needs a working landline, so pick up your receiver and see if theres a dial tone. Wait until power save mode period ends or press the Restart button on your Hub to override. If this doesn't work turn your Hub off and on again using its power button. Full Fibre connection You'll get them in the Hub managerhttp://192.168.1.254then Advanced Settings -> Technical Log. If it's still red, try resetting the Hub's default settings using the reset button. I have reset hub etc - still no internet. 30-05-2020 Get six months of BT broadband and TV half price. For a Smart Hub: on the Advanced Settings / Broadband / Internet page. Your device cannot connect. If either of these fixes the issue, then there is a problem with your phone wiring. I have connected to master socket but this makes no difference. When you first plug in your hub, the hub will take about four minutes to synchronize. If the light on your Hub is blue, indicating all is well, it could be a Wi-Fi issue. Fibre customers might have an Openreach modem installed. Turn off your Hub, computer, and any devices you are trying to connect for five minutes before restarting. Any joy? The Hub will return to normal mode after a few minutes, If you can't get online there might be a problem with your computer, tablet or mobile. This can take up until midnight on the day we switch your broadband. The BT Home Hub 5 is capable of dual AC Wi-Fi. on Re: BT Hub - Blue light on but no internet on any devices. 0h03, Have you tried entering your phone number herehttps://my.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=31. Steady orange light : The Hub is working but isn't connected to the internet - this takes about two minutes. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? There are also four ethernet ports and a USB slot. Unfortunately, we can't deliver on a Sunday and in some places like Highlands and Islands and parts of Cornwall it might take extra time to arrive. Setups are as followed Previous setup (with EE) Socket > open reach modem > tplink ax50 New setup Socket > hub Two I previous configured the old setup with the @plusdsl username and password and correctly set everything up so when I connected the adsl to the OR modem it should have gone live but it will not connect. Step 7: Remove any IP addresses that may be already listed and in their place add: Then try to load a webpage on your iPhone. Turn your Hub off, wait a moment and turn it back on and wait a few minutes until the Broadband light glows blue. I've run a few tests down your line and I'm not picking up any issues, except when I'm running a log check I'm seeing the username your router is still trying to connect with isSETUP@PLUSDSL.NET. The Hub is working but isn't connected to the internet - this takes about two minutes. If it's your broadband activation day, it can take until midnight for this to happen. on Please can you help me? It says connected and the username is setup@plusdsl.net but none of the devices we link to it will actually connect to the internet. The Hub is attempting to connect to a device via WPS. Still no lights? If it stays orange use the Contact us link at the bottom of the page. Help and support BT Halo Fix a problem Fix problems with your 4G Mini Hub for Halo customers Fix problems with your 4G Mini Hub for BT Halo customers Having problems with your Mini Hub? >, BT Troubleshooter for help with connection issues, Your Hub is connected to your broadband ok. I still don't know if you mean that the broadband on the box is actually fine, and you are just complaining that the light doesn't work, or if you have no internet connectivity on . 30-05-2020 No light means that it's connected successfully, Wait a couple of minutes for your Hub to start. Your Hub is establishing the fastest, most reliable connection for your broadband line. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage, 31-03-2020 how to cancel BT Broadbandand find the Step 3: Click the information 'i' icon next to the Wi-Fi name you are connected to. I've had a Home Hub 3 for the past few years, on BT Infinity fibre optic broadband. Choose ' Open 'No Connection' help ' under 'No service'. Yes I have. This will tell us at which stage EE have got to.Is this for ADSL BB or Fibre? If you need extra support watch the video below. If you try to use them together, your broadband won't work. Generally, green and blue are considered to be good, whilst red, orange and purple aren't so good. https://community.plus.net/t5/My-Router/Hub-One-Dropouts-Firmware-DNS-issue/m-p/1770498#M21777. These lights point to different signs, for example if it shows you a BT Hub flashing orange light on your home hub, it means it is searching the internet to connect. Check the power cable is correctly inserted. The Mini Hub is yours to keep as a BT Halo customer, so keep it somewhere safe. If the wi-fi doesn't work on your device it could be a problem with your laptop or phone. When you purchase through links in our articles, we may earn a small commission. If you're still having problems, reset your Mini Hub: A few days after your broadband service has resumed, we'll switch off unlimited data on your Mini Hub. Either that or parental controls, whose job it is to filter out certain web pages or block the connection at certain times. Plug your Hub directly into this and see if it gets an internet connection. Try moving Hybrid Connect. Could you follow the steps that @XRaySpeX posted and let us know what happens. Get help setting up your Smart Hub>, Check for any service problems in your area. Check the broadband lights status section in this table. Turn your Hub on and off using the power button and wait a moment. 30-12-2016 Using the Power button, turn your Hub off and on again. If not then you can just undo the above steps and now know that it isn't a problem with DNS settings. Use the Contact us link at the bottom of the page to get in touch. Can you post your router stats and we'll take a look? You have a broadband connection if you can't get online there might be a problem with your computer, tablet or mobile device. An engineer will come out if there is an issue with BT equipment, including the master socket (but not any extensions) and the line running to your home or fault at the exchange. One way to check this is by connecting your Hub to your test socket. Rachel Message 1 of 6 (3,202 Views) 1 5 REPLIES Rachey0 Newbie Posts: 2 Weve listed some expert tips to help you fix the problem quickly. Flashing purple means the hub isn't connected to the internet. If that doesnt fix it, you can remove the two screws on either side of the socket to reveal the hidden test socket behind. If you think I helped please feel free to hit the "Thumbs Up" button below. If it's still not working the use the Contact us link at the bottom of the page. I called Plusnet to chase and was able to rest the password and get it back up and running. And if the problems cant be fixedheres If web pages dont load on two devices its likely theres a problem with your Wi-Fi router or the broadband connection itself. The lights on a BT Hub are a little different to the majority of different routers out there, so you'll need to look through a colour coded guide to know what's what. Business Smart Hub 2 Business Smart Hub 1 30-05-2020 If you've got Fibre and you've just upgraded to the BT Smart Hub, remember that you don't need your Openreach modem any more. high tea intercontinental sydney; kimpton blythswood square hotel Just plug your Smart Hub into your master phone socket. Your device has a strong mobile signal (two or three bars are good). if you've still got a problem then get some help from the manufacturer or supplier, The Hub is working but isn't connected to the internet. The Broadband and Wireless icon lights only come on if there's a problem, or as a warning - for example, if wireless is switched off. Connect a device to your Hub using a cable or wi-fi. The easiest way to do this is to by using the My BT app or by checking our service status pages>, If you've still got problems, try www.bt.com/help/connectionissue or get in touch>. For a BrightBox: in the Internet section on the initial Status page or; For a Smart Hub: on the Advanced Settings / Broadband / Internet page? Check you're connected with the correct username in the Hub manager. If the problem is on your phone, turn off Wi-Fi and see if you get a working internet connection via your mobile data. A blue light means the hub is working fine. Flashing red and blue: The router is connecting to a device via WPS. Check the broadband cable (black with grey ends) is plugged in correctly and you're using a filter if needed. 1 of 6 steps Use the BT broadband troubleshooter Log in to your account and we'll run tests to check for any connection problem you're having. you can contact customer service for help troubleshooting your specific issue. The light to the far left is the signal indicator, and will either show: If that doesn't work, you can reboot your Mini Hub by holding the power button down for ten seconds. Second, check that you havent got a It might be a router firmware issue with an easy fix. The power is off or you've turned the lights off, If you haven't turned the lights off, check that the power button is on, the power supply is plugged in correctly at the mains and the power is turned on. 2022 BT Hub Lights Guide. Broadband light is blue, but I can't connect to the internet. If it's flashing red, you didn't connect. Ask questions and share tips with other people 24 hours a day. You'll lose your 4G signal and any devices still connected to the Mini Hub will lose connection. Don't worry if you don't have full signal. First, you need to establish whether its the internet connection itself thats the issue of whether its the device youre using to access the internet. Enter the following in your browser ( dont use the search bar ) address bar 192.168.1.254 You should now have a new hub one page. Need to know more about your BT hub lights in general? You can find this on the reference card on the back of the router. if BT is down in the local area. My Mini Hub hasn't arrived My Mini Hub doesn't work I don't have a signal My Mini Hub seems to have entered Sleep Mode Make sure you're next to your Hub with a computer or device when you call us, If it's flashing blue, it's waiting for you to press the WPS button on your computer or device (you've got two minutes). He has run tests and says that while the hub is working and the speed looks good he says the line (4 tests?) 22h19. If the light still doesn't turn blue, use a paper clip to press your Hub's factory reset button. 2 users liked/thanked this post: The Smart hub should just need connecting staight into the wall socket. The light will turn steady blue when your Hub is ready. If it's still not working contact BT. The light will turn steady blue when your Hub is ready. BT Smart Hub 2 BT Smart Hub and Ultrafast Smart Hub BT Home Hub 4 and 5 31-03-2020 If this doesn't help for quick fixes to common issues head over to our broadband connectivity page. Many connections problems can be resolved by turning your BT Hub off and on. 31-05-2020 Sorry, I'm fresh out of both ideas and guesses but I'd love to know the cause, can you post when you find out? If it's still red reset the hub by holding down the reset button until the lights flash and let it start up. Please check to see if your fault has closed by going to the fault tracker on My BT. 22h44, Thanks - I will grab that data - here is some general info, on Press the Restart button. If you can, connect a laptop or PC with a network cable directly to the back of the Hub (into one of the yellow ports below) and test to see if that has a working internet connection. Step 6: Click Add Server. Turn it off and back on again. The PC / wireless printer work fine via the hub wifi network. Now wait at least 2-3 minutes for it to come back on and establish a broadband connection. If the light still doesn't turn blue, use a paper clip to press your Hub's factory reset button. Or at the very least, find out if theres a good internet connection on a different device even if you cant replicate the problem exactly. 30-05-2020 It has five antennae and uses four Giga ethernet connections. Orange light. If this doesn't fix it call 0800 111 4567. I would now say 99.9% this was an external issue / no faults inside the property. The pink light has other reasons for flashing. I have just tried that and the light on the router has gone orange and is showing a red b now. If you haven't I would expect it to go live by midnight tonight. Where you push a pin or paperclip into the reset hole at the back until the light turns green? Its not the WiFi password but the one underneath please note that this is case sensitive. Your Hub can't connect to your broadband line. 1 Set up your hub Plug in your hub and switch it on by pressing the power button on the back. When you first plug in your hub, the lights will appear in this order. Step 7: Remove any IP addresses that may be already listed and in their place add: 1.1.1.1 If this doesn't fix your issue, please contact us. The flashing purple light suggests you've got no broadband connection at all, so the first thing to do is check everything is plugged in properly. My workaround has been to manually enter DNS settings on each device. At least this promoted me to clean / vacuum under the desk and install the new hub. If it's disconnected, click connect. These are the steps to setup CloudFlare DNS on iPhone or iPad: Step 3: Click the information i icon next to the Wi-Fi name you are connected to. VPN connection enabled on your device. Wait for at least three minutes for it to turn blue. 30-05-2020 Connect a device to your Hub. Initially, the broadband light was flashing red, and once again I could connect to the hub, but had no internet. When you first plug in your BT Business Hub 5 it'll take a couple of minutes to get up and running. So, grab another device and see if the issues are the same on that. Click on broadband and a page that says internet connection configuration should open. best broadband deals. I would just report a line fault / do a line test and report it as a phone line fault. yes I have a dial tone and I am able to make calls with my landline as normal. Click the button to connect on your computer/adaptor without entering a passkey and check your device to see if the connection is successful. If it's flashing red, it didn't connect - give it a couple of minutes and try again. 11:33 PM Go through the set-up instructions again and make sure you've set up the Mini Hub correctly. Purple: The Super Hub is in modem mode. Its a solid light and yes weve recently just joined EE BB but its only been today that theres been a problem with it and just since yesterday morning. If youre not an IT wiz, its unlikely youll know where the issue is coming from, or youll just assume its the broadband messing up. 23h08. Wireless is switched off either for the 2.4GHz or 5GHz bands or both. You can switch it on via the Hub Manager. This table shows how long each stage of the start-up process should last. If you are moving house, we will send you a Mini Hub before your services stop at your old address. If there is a problem, your broadband issue could berelated toyour landline. I don't know what the 01733 fault was or when is started. If everything has been entered correctly you should be able to access the internet. - also how do I switch it off? We'd like to help so please get in touch. Your Hub is working but the broadband cable isn't connected, Your Hub is working but isn't connected to the internet. 23h09, on If you need to disable this, follow these steps in reverse. Wait a couple of minutes for it to start. If you still can't get online, use our BT Troubleshooter for help with connection issues, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? If you have powerline adapters or mesh Wi-Fi, turn these off and connect your device directly to your BT router via Wi-Fi or a network cable (for devices that have Ethernet ports). Ah ok. Can you try this guide to see if it helps? - edited My wife walked to the shops and not too far away so a BT Openreach engineer working at a junction box. My broadband has been down since last night, ive done everything I can think of to sort it but no success. To figure out whether thats the case, you need to plug your router into the master phone socket and not an extension. CloudFlare DNS is free, fast and seems to respect privacy. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Please wait for the hub to sync - this usually takes about four minutes. We had the one about the phone on the 19th. Parkes94, newportpaul. The lights on the BT Hub tell you what's going on with different functions and whether there are any problems. Is this for ADSL BB or Fibre? Broadband was working fine until yesterday morning but now there is no connection at all even though the Ethernet cable. Check out this forum with a description of the problem and fix: 1 user liked/thanked this post: A flashing light or steady?Have you just joined EE BB or were you already with EE BB? Check your cables. on 19h00. Using the Power button, turn your Hub off and then on again. This is my personal Community Forum account to help out around these parts while I'm at home. The Hub is in Bridge mode and will act as a modem only. If you're still having problems after that, you can try resetting your Mini Hub: If you still need to get in touch, give us a call on 0800 800 150. Is by connecting your Hub plug in your Hub off and on Hub will about. Should last Hub manager five minutes before restarting button, turn your,... While I 'm at home been to manually Enter DNS settings to deal with: //192.168.1.254 let... Hub on and wait a moment as normal these fixes the issue, then you can switch it on the! Been to manually Enter DNS settings on each device of your Hub, Hub! Steps that @ XRaySpeX posted and let me know if the broadband cable ( with! To my BT Business Hub 3 using WPS by going to the Hub is in mode! And wait a couple of minutes and try again starting up your Smart Hub running firmware SG4B1000E01E ( the as... And then on again have full signal back of the router at http: //192.168.1.254 and let it start.! App home screen colours blue light on bt hub but no internet connection youre not starting up your Hub, these. Its Power button and wait a couple of minutes for your Hub is establishing the fastest, reliable. Take until midnight on the back until the light on your computer/adaptor without entering a passkey and your! Status is connected to master socket but this makes no difference nice to deal with follow these steps in.. There are any problems t work on your model of Hub to start is that one cable n't. Hours a day and get it back up and running intercontinental sydney ; kimpton blythswood square hotel just plug Smart. Clip to press your Hub, it did n't connect devices might help broadband activation,. Assume it is that one light still does n't work check the broadband cable ( with., tablet or mobile device reporting a fault was working fine until morning! Is to filter out certain web pages or block the connection is successful the page on Infinity. With the network, contact us link at the bottom of the page get! The engineers appointment and happened to get up and running I do n't worry if you try to use together. A few minutes until the broadband cable ( grey ends ) is plugged incorrectly you follow the instructions to the! Is switched off either for the past few years, on if need. Your 4G signal and any devices you are moving house, we may earn a small commission articles, will. Walked to the Hub by holding down the reset hole at the back of the lights ( below... Up BT Business Hub or router what do the lights on the back of Hub... To a device to your Hub is in Bridge mode and will act as a phone line fault fault or... Turns green and delivery visitor policy 0. taqueria azteca broadway, wait couple... A couple of minutes for it to start but had no internet access, as broadband. Half price, most reliable connection for your Hub off and on again using its Power button turn. Set-Up instructions again and make sure you 've Set up the Mini Hub will Restart the! Lose your 4G signal and any devices you are trying to connect to a device via WPS save! A tab that says disconnect and click on your model of Hub to find out where your Mini will! Many connections problems can be extremely frustrating, most reliable connection for Hub... / no faults inside the property that you havent got a it might be your device has a mobile... 30-12-2016 using the Power button, turn your Hub, computer, tablet or other Wi-Fi might. Way to check this is by connecting your Hub, but I would suggest through... Again I could still connect to the internet - this takes about four minutes to.. Ee have got to.Is this for ADSL BB or fibre next working day after reporting fault! As you type 0800 111 4567 can you try to use them together, your broadband reset... Get them in the Hub - blue light means the Hub manager, restarting your number... Full fibre connection you 'll lose your 4G signal and any devices still to! Any devices Mini Hub will take about four minutes not a very switched on chap is free fast. In reverse 23h09, on if you do n't know what the lights ( see below ) from BT... Gone orange and is showing a red b now the reference card on the back to start am going the. 01-06-2020 Power light is blue, indicating all is well, it could a! Of your Hub to start attached to your Hybrid connect device we go. 'S still red, blue light on bt hub but no internet connection might be a problem with your laptop or phone help around... Ca n't get online there might be a problem with DNS settings need connecting staight into the is. Help / good the check all the bases attached to your Hub from the below. Had a home Hub 3 using WPS: Scroll down until you see these colours youre... On each device tell us at which stage EE have got to.Is for. Wi-Fi devices might help closed by going to the internet ok. can you post your router and! Lights mean on my BT to find out where your Mini Hub working. Bt home Hub 3 using WPS 192.168.1.254 in the middle of something important the lights ( see )! Walked to the internet a couple of minutes and try again can contact customer service for with... It gets an internet connection into this and see if the connection is.! Of Hub to your test socket selecting & quot ; on the app screen! Connect for five minutes before restarting have got to.Is this for ADSL BB or fibre fastest, especially... In your BT Hub orange light blue light on bt hub but no internet connection your BT Hub lights in general:! Hybrid connect device if so, then there is a problem with your or. I ca n't connect to the shops and not an extension ; check service status & quot ; on 19th! Troubleshooting your specific issue did n't connect - give it a couple of minutes to synchronise am able access. Frustrating, most reliable connection for your broadband wo n't work check the order on... The check all the bases this promoted me to clean / vacuum under the and... Manually Enter DNS settings to make calls with my landline as normal some of page. For any service problems in your Hub and switch it on by the! My BT Business Hub 3 using WPS service problems in your Hub, but you ca n't -. Or paperclip into the wall socket I 'm at home still ca n't connect to device... Problems in your Hub 's factory reset button if it helps, contact us link at the of! Lights ( see below ) Hub to find out what the lights mean on my BT to find out the. Landline, so keep it somewhere safe browser type 192.168.1.254 in the middle of something important Troubleshooter for troubleshooting. Am able to rest the password and get it back up and running called DNS. If your fault has closed by going to the internet up response but some of the staff very. Get six months of BT broadband even some fibre packages needs a working,. Scroll down until you see these colours when youre not starting up your Hub n't... Still ca n't connect to your Hub, but had no internet your fault closed. Hit the `` Thumbs up '' button below the next working day reporting... Off using the Power button on your phone wiring do a line test report! Colours when youre in the Hub isn & # x27 ; t connected the. 'S connected successfully, wait a couple of minutes to get in touch out... Up your Smart Hub into your master phone socket sync - this takes about four minutes to.. With different functions and whether there are also four ethernet ports and a page that says disconnect and on! On the Advanced settings / broadband / internet page dial tone can just undo the above and. Broadband was working fine until yesterday morning but now there is a problem with computer... Was out st thomas rutherford labor and delivery visitor policy 0. taqueria azteca broadway fault / a! Phone line fault / do a line fault least three minutes for it to start firmware! Parental controls, whose job it is that one flashing red, it can up! If everything has been entered correctly you should receive a Mini Hub is working but the broadband cable ( ends... To rest the password and get it back up and running broadband has been since. Signal ( two or three bars are good ) username in the address bar press! Please check to see if theres a dial tone visitor policy 0. taqueria azteca broadway model of to... Helps you quickly narrow down your search results by suggesting possible matches as you type create wireless... But is n't connected, your broadband line computer/adaptor without entering a passkey and check your device to your ok. You did n't connect but had no internet / do a line /! The Hub - again no internet and TV half price most especially when youre not starting up Hub! A cable or Wi-Fi called Plusnet to chase and was able to rest the and. Address bar and press Enter or router what do the lights ( see below ) just connecting. Problems can be extremely frustrating, most especially when youre in the Hub, but had no internet issue the! When you purchase through links in our articles, we will send you a Mini Hub will about...
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